Please note, as we are now at our busiest time with Christmas deliveries, there is a 10 day lead time for delivery on Everyday (non-Christmas) orders

Terms & Conditions

1. About us

The owner of this website is Williams (Horticultural Sundries) Limited (‘Sagedecor’/‘we’/‘us’/‘our’). The registered office address is Sage House, Bowden Hey Road, Chapel-en-le-Frith, High Peak SK23 0QZ company registration number 928135.

In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.

2. Your Status

Your (‘you’/‘the customer’) contract for purchases through this site is with Sagedecor.

Buying through the website is for business use only. You must be acting on behalf of company or business, and have the authority to bind the company on whose behalf you are placing an order.

3. Payment & Privacy

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases including registered credit reference agencies and fraud prevention agencies, who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 and EU General Data Protection Regulation.

4. The Site

We endeavor to provide realistic and genuine pictures of the items on our site. However due to issues such as lighting, scale and general variations between computer monitors, we cannot guarantee the image will exactly reflect the product as it appears. The colours of items provided in the description are based on subjective opinion. As such, your own opinion may differ on the exact colour of the product.

5. Prices

Any prices included in physical advertising materials such as catalogues or brochures should not be taken as final. Prices will be correct on the date of publication, but are subject to change.

Any numbers such as quotations and estimates provided by Sagedecor are subject to change. They should not be taken as a binding contract.

Prices on the Site may be subject to change without notice.

6. Delivery

Dates provided for delivery are estimates only. We will not be liable for any deviation from these delivery dates. All delivery details provided to us must be correct. If there is an inaccuracy in relation to the delivery address, and the items cannot be delivered, we reserve the right to charge an additional fee for redelivery.

We use a number of third party delivery agents to ensure your orders are delivered to you as quickly as possible. Any losses after the item has been dispatched must be reported to us within 3 days of receipt. Prices shown on the Site exclude all delivery charges.

7. Exclusion of Liability

We will not be liable in relation to loss caused to the customer from:

  • The fitness of goods for purpose.

  • Minor deviation from the provided images or descriptions.

  • Representations made by Sagedecor.

  • Damage to the products after delivery.

  • Injury or damage from misuse of goods.

TO THE FULLEST EXTENT PERMITTED BY LAW, Sagedecor IS PROVIDING THIS SITE AND ITS CONTENTS ON AN ‘AS IS’ BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Sagedecor DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.

8. Right to Cancel & Unwanted Items

The customer may cancel an order prior to dispatch. In the event the order has been dispatched and the customer refuses delivery, they will need to meet any extra costs incurred by Sagedecor resulting from the cancellation (such as delivery fees).

Unwanted goods may be returned within 14 days of the delivery date following our goods return procedure. Any additional delivery charges must be met by the customer. If the return is managed by the customer, adequate insurance must be provided. It is recommended you retain all packaging in the event of a return. We cannot send out extra packaging for returns without charge.

We will refund your credit card once we have received and processed the returned item(s) as soon as possible and in any event within 14 days of receiving the goods back. If you fail to return goods you will be liable for any charges incurred in relation to attempts to collect the goods.

Cancellation of bespoke or custom items is not allowed.

9. Damaged, Defective, Incorrectly Sent or Incorrectly Advertised Items

In the unlikely event that you receive goods which were not what you ordered or which are damaged, defective, or are of a different quantity to that stated on your order form, Sagedecor shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question. Please follow our returns authorisation procedure by contacting Sagedecor by email or phone. This does not affect your statutory rights.

10. Force Majeure

We are not responsible for failure or delay in delivery if it relates to certain factors outside our control. These include, but are not limited to Acts of God, riots, war, natural disasters, strikes, accidents, floods, fire, sabotage, or Governmental decisions. This clause applies to both us and our distributors.

11. Transference

You may not transfer, assign or dispose of your obligations and rights under this agreement without our prior written consent.

12. Application of Terms

Sagedecor may amend these Terms from time to time, and place the new version on the Site. For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms. Such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.

13. Waiver

If we decide to not enforce any parts of this agreement in part, or in full, this does not constitute a permanent waiver of such rights. It will not relieve you of any obligations under this agreement.

14. Entire Agreement

These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, expressed or implied. They contain the entire agreement between Sagedecor and you relating to your purchase.

Sagedecor advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Sagedecor. We will store a copy of the contract entered into by you. You are advised to read (and are responsible for reading) fully all information on this website.

Sagedecor will have absolute discretion for all matters within this document

15. Severability

If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

16. Law and Jurisdiction

The contract between us is governed by English Law. Any disputes arising from this contract will be subject to the exclusive jurisdiction of the courts of England and Wales.

Terms and conditions agreement

Please read our Terms and Conditions & Privacy Policy.*

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